ii88 Privacy Policy & Data Protection

1 About This Policy

ii88 is a trusted online entertainment platform offering slot games, cricket betting, and live casino services for users in Bangladesh. This Privacy Policy ("Policy") applies to the ii88 website and all related services. When you register, play, or use our platform in any way, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you about what types of information ii88 collects, how that information is used, who it may be shared with, and what rights you have over your own data. We believe transparency is the foundation of a trusted relationship.

2 Personally Identifiable Information

When you create an account on ii88 and while using our services, we may collect the following types of information:

• Full name and date of birth (for age verification — services are available only to those aged 21 or above)
• Email address and mobile number
• Mobile banking account details (bKash, Nagad, Rocket, Upay — for deposits and withdrawals)
• Documents provided for identity verification (where applicable)
• Any information provided during communication with us

3 Automatically Collected Information

When you use ii88, certain information is collected automatically, including:

• IP address and device identifier information
• Browser type, operating system, and device details
• Login time, session duration, and platform usage patterns
• Game history and transaction records
• Data collected through cookies and similar tracking technologies

This information is used to ensure platform security, prevent fraud, and improve the user experience.

4 Cookie Policy

ii88 uses cookies and similar technologies to improve your browsing experience. Cookies are used for the following purposes:

• Essential Cookies: To maintain core site functionality and secure login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site usage and improve our services.

You can manage cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

5 How We Use Your Information

ii88 uses your information for the following purposes:

1. Account Management: To create, verify, and manage your account. Age verification ensures that only users aged 21 or above are using the platform.
2. Financial Transaction Processing: To process deposits (bKash, Nagad, Rocket, Upay) and withdrawals, and to maintain transaction records.
3. Customer Support: To resolve your complaints and questions, and to provide assistance via 24/7 live chat and email.
4. Platform Improvement: To analyze user behavior and improve service quality and the user experience.
5. Security & Fraud Prevention: To detect and prevent unauthorized access, fraudulent activity, and other security risks.
6. Legal Compliance: To comply with applicable legal obligations and respond to lawful requests from relevant authorities.
7. Communications: To notify you of important service updates, policy changes, and technical updates.

6 Who Your Information May Be Shared With

ii88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, information may be shared in the following circumstances:

• Service Providers: With trusted third parties that handle specific functions such as payment processing, technical infrastructure, and customer support — they may only use your information in accordance with ii88's instructions.
• Game & Technology Providers: Technical data necessary for platform operation shared with game developers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI.
• Legal Obligations: When disclosure is legally required pursuant to a court order or a lawful legal demand from an authority.
• Corporate Changes: In the event of a merger, acquisition, or sale of assets involving ii88, although the new party will be required to comply with the terms of this Policy.
• Fraud Prevention: Necessary information shared with security partners to detect and prevent fraudulent activity.

7 Security Technologies & Practices

ii88 uses industry-standard security technologies and practices to keep your information safe:

• SSL Encryption: All communications on the website are encrypted using SSL (Secure Sockets Layer) technology, which prevents third parties from intercepting data in transit.
• Password Protection: Your password is stored using a strong hashing algorithm — no staff member can view your password directly.
• Access Controls: Only authorized personnel can access your information, and only for specific purposes.
• Regular Security Reviews: Regular audits and testing are conducted to identify security vulnerabilities on the platform.
• Data Minimization: Only the information necessary to provide our services is collected.

While we make every effort to ensure the highest level of security, no method of transmitting or storing information over the internet can be guaranteed to be 100% secure. It is your responsibility to keep your account password confidential and not share it with others.

8 Data Retention Period

ii88 retains your personal information for as long as it is needed. Specifically:

• Profile information is retained for as long as your account remains active.
• Financial transaction records are kept for a specified period in accordance with legal obligations.
• Some information may need to be retained for legal and security reasons even after an account is closed.
• Once no longer needed, information is securely deleted or anonymized.

9 Your Rights Over Your Information

As an ii88 user, you have the following rights over your personal information:

• Right of Access: You may request to know what information we have collected about you.
• Right to Rectification: You may request correction of any inaccuracies or incomplete details in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances, though complete deletion may not always be possible where legal obligations exist.
• Right to Restrict Processing: In certain cases, you may request that processing of your information be limited.
• Right to Object: You may withdraw your consent to marketing communications at any time.
• Right to Portability: You may request your information in a structured, machine-readable format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

10 Protection of Minors' Information

ii88 provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected, we will immediately close that account and delete the associated information.

If you believe someone you know who is under age is using ii88, please contact us immediately.

11 Payment Information Security

Your payment information is processed with the highest level of security during financial transactions. ii88 processes payments through the secure infrastructure of trusted mobile banking providers such as bKash, Nagad, Rocket, and Upay. Your full payment account details are not stored on ii88's servers.

Records of all deposit and withdrawal transactions are stored securely and may be used for dispute resolution if needed.

12 Linked Websites

If the ii88 website contains links to other websites (where applicable), ii88 is not responsible for the privacy practices of those websites. We recommend that you read the privacy policy of any external website before visiting it.

13 Responsible Gaming & Data

ii88 places great importance on responsible gaming. By analyzing information about your gaming behavior — such as play patterns, time spent, and amounts wagered — we can identify problematic gaming behavior and provide support where needed. This analysis is conducted entirely in the interest of user well-being.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Policy Changes

ii88 reserves the right to change, amend, or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A prominent notice will be published on the website.
• A notification may be sent to your registered email address.
• The effective date of the updated Policy will be stated at the beginning of the Policy.

If you continue to use ii88 after any changes, you will be considered to have accepted the new Policy. We therefore recommend that you review this Policy regularly.